In these terms and conditions, “we” and “us” means Pearlblue Tech Pte. Ltd. and “you” means the person, firm or corporation purchasing the Goods indicated in your Sales Order. Unless the context requires otherwise, words spelt with initial capitalised letters are defined terms and shall bear the meanings set out in these terms and conditions. Except to the extent that the subject matter or context may otherwise require in these terms and conditions, (i) expressions including the singular may indicate the plural and vice versa, (ii) expressions indicating any particular gender may indicate all other genders and (iii) expressions indicating bodies corporate may also indicate natural persons and vice versa.
In these terms and conditions:-
“Acknowledgement” means our email acknowledgement of receipt of your Sales Order.
“Agreement” means these terms and conditions together with your Sales Order and the Sales Confirmation;
“Pearlblue Tech” means Pearlblue Tech Private Limited;
“Goods” means any product listed on the Pearlblue Tech Webstore and for the purposes of these terms and conditions includes services;
“Invoice” means the invoice issued by us to you showing the price of your Goods and which is your proof of purchase;
“Price” means the price ascribed to any Goods as set out in the Pearlblue Tech Webstore or as intended by Pearlblue Tech to be set out in the Pearlblue Tech Webstore, as appropriate
“Sales Order” means the electronic purchase you made on pearlbluetech.com.sg
“Sales Transaction Number” means your Goods confirmation number issued by us to you upon our acceptance of your Sales Order.
Only persons aged 18 years and above may submit the Sales Order or make any orders, purchases or any other form of request on the Pearlblue Tech Webstore.
1.1 Sales Order
All Sales Orders submitted to Pearlblue Tech through the Pearlblue Tech Webstore are subject to our acceptance. Sales Order acceptance and the completion of the contract between you and Pearlblue Tech will take place on the dispatch to you of the purchased Goods, and until that time we reserve the right to reject your Sales Order. Pearlblue Tech shall be entitled to cancel or terminate the obligations to fulfill any Sales Order, for any reason whatsoever, even after a Sales Order is confirmed by, and paid for by the customer, with or without notice and we shall not be liable to any party for such termination or cancellation.
In such event, we shall refund to the customer the price of the Goods purchased.
1.2 Payment Terms
Unless otherwise stated, all payments to be made through the Pearlblue Tech Webstore shall be made using credit card payment (where you are the cardholder of that card) or as we may from time to time allow so and shall be made in accordance with such procedures as we may from time to time specify.
You may also use our electronic digital coupons during payment. Digital coupons will be issued with their own set of conditions and they are specific to each version of the coupon. Please refer to the specific terms that come with the usage of digital coupons.
1.3 Payment Processing
Payment options ranging from VISA® and MASTERCARD® credit card are accepted at Pearlblue Tech.
Pearlblue Tech Gift Cards and vouchers may be used for the purchase of any item(s) of merchandise, except concessionary products, at Pearlblue Tech Webstore.
Valid for 12 months from date of issue.
No replacements for damaged, lost or expired Gift Cards / vouchers.
Gift Cards / vouchers are not exchangeable for cash and unutilised amounts will not be refunded.
1.4 Using Promotional Codes
We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made through this Pearlblue Tech Webstore. Only one promotional discount code can be applied to an order. Promotional discount codes reflected on digital coupons are debited at the time an order is placed. Digital coupons will automatically be redeemed against purchase totals, up to the total purchase amount. Digital coupons must be used prior to their noted expiration date and within a single transaction. Coupon cannot be replaced if it is lost, stolen, deleted, or if you cancel or return your purchase. In the event where the total purchase value is below the coupon value, the excess value of the coupon will not be refunded. Coupon will not be applicable with any other promotions that may be promoted in Pearlblue Tech Webstore, unless otherwise stated. The terms and conditions stated in each digital coupon shall be final and conclusive.
2 Errors on Our Site
Prices and availability of Goods are subject to change without notice. Errors will be corrected where discovered, and Pearlblue Tech reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after a Sales Order has been submitted and whether or not the Sales Order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your Sales Order is cancelled, Pearlblue Tech will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with the terms set out in “Exchanges and Returns” below.
3 Delivery & Collection Conditions
Free delivery for all purchases unless stated otherwise. For special items, delivery charges of SGD$30 per Sales Order will be charged for delivery and added to the price of your Goods and reflected in your Sales Order.
All Goods purchased from us will only be delivered to addresses within Singapore. No delivery will be made outside Singapore or to post office boxes.
A Pearlblue Tech representative will call you within the next business day (Mon – Fri 8.30am – 5.15pm or Sat 8.30am – 12.30pm) should the stocks are unavailable and our webstore reflected otherwise.
4 Exchange / Return Policy
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted: (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 7 days after delivery
4.1 Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
4.2 Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
4.3 Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
4.4 Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] with the attached detective product images and we will get back to you shortly.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
5 Title; Risk of Loss
Title to, and risk of loss of or damage to, Goods purchased shall pass to you upon delivery of the purchased Goods to you.
6 Product Warranty
With respect to Pearlblue Tech branded Goods, we make no warranties except those stated in the Pearlblue Tech warranty card supplied with your Goods, or in the case of any extended warranty issued by us, such extended warranty documentation, for which provisions, terms and conditions are incorporated herein by reference. Such warranty does not cover software purchased hereunder. You hereby agree to refer to the relevant software license for the warranties which apply to your software.
With respect to non-Pearlblue Tech branded Goods, such Goods are supplied and sold on an “as is where is” basis, unless the manufacturer, or supplier, of such Goods has issued a warranty in respect of such Goods, in which case such Goods are supplied and sold with the warranties issued and granted by the manufacturer, or supplier, of such Goods only. You hereby agree to look solely to such manufacturer, or supplier, for any claims related to such warranties.
7 Limitation of Liability
These terms and conditions set out the full extent of our obligations and liabilities in respect of the supply of the Goods and performance of any services in relation thereto and there are no other warranties, conditions or terms that are binding on us except as expressly stated herein. Any warranty, condition or term concerning the Goods which might otherwise be implied or incorporated in these terms and conditions by statute, common law or otherwise is hereby expressly excluded. Notwithstanding the foregoing, nothing in these terms and conditions (a) excludes, restricts or modifies any condition, warranty, right or liability implied into these terms and conditions (including any condition, warranty, right or liability imposed by the Unfair Contracts Terms Act (Cap. 396)) where to do so is illegal or would render any provision hereof void; or (b) shall limit or exclude any liability for death or personal injury caused by our negligence.
Subject to the foregoing, we shall not be liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise. Our maximum aggregate liability hereunder whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the price of the Goods paid by you to us.
8 Product Display/Colors
Pearlblue Tech Webstore attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the colour you see matches the product colour, as the display of the colour depends, in part, upon the monitor you are using. Where there are accessories or furnishings included in the product image, they are used purely for illustration purposes and will not be included in the final sale of the product.
9 Reviews, Comments, Communications and Other Content
Visitors may post reviews, comments and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam”. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a credit card or any other matter. Pearlblue Tech reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant Pearlblue Tech non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Pearlblue Tech and sub-licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Pearlblue Tech for all claims resulting (whether directly or indirectly) from content you supply. Pearlblue Tech has the right but not the obligation to monitor and edit or remove any activity or content. Pearlblue Tech takes no responsibility and assumes no liability for any content posted by you or any third party.
In addition, if you wish to share feedback with us about product selection, pricing, ordering, delivery or other customer service issues, please do not submit this feedback through a product review. Instead, contact us directly.
By using the Pearlblue Tech Webstore, you expressly agree that use of the Pearlblue Tech Webstore is at your sole risk. The Pearlblue Tech Webstore is provided on an “AS IS” and “as available” basis. Neither Pearlblue Tech nor affiliates, subsidiaries or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, “Associates”) warrant that use of the Pearlblue Tech Webstore will be uninterrupted or error-free. Neither Pearlblue Tech Webstore nor its Associates warrant the accuracy, integrity or completeness of the content provided on the Pearlblue Tech Webstore or the products or services offered for sale on the Pearlblue Tech Webstore. Further, Pearlblue Tech Webstore makes no representation that content provided on the Pearlblue Tech Webstore is applicable to, or appropriate for use in, locations outside of the Republic of Singapore. Pearlblue Tech and its Associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability or fitness for a particular purpose. No oral advice or written information given by Pearlblue Tech Webstore or its Associates shall create a warranty.
Under no circumstances shall Pearlblue Tech or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the Pearlblue Tech Webstore, including but not limited to reliance by you on any information obtained from the Pearlblue Tech Webstore that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of Pearlblue Tech has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the Pearlblue Tech Webstore.
14 Contracts (Rights of Third Parties) Act (Cap. 53B)
A person who is not a party these terms and conditions shall have no right under the Contracts (Rights of Third Parties) Act (Cap.53B) to enforce any of these terms and conditions.
13 Termination of Use
Pearlblue Tech may, in its sole discretion, terminate your account or your use of the Pearlblue Tech Webstore at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination.Pearlblue Tech reserve the right to change, suspend or discontinue all or any aspects of the Pearlblue Tech Webstore at any time without prior notice.
12 Entire Agreement
These terms and conditions together with your Sales Order constitute the entire agreement between us and you in relation to your purchase of the Goods and supersede any and all statements or other agreements (oral or written) between you and us.
15 Governing Law
These terms and conditions shall be governed by the law of Singapore. Both we and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the Pearlblue Tech of Singapore.
Revised 06 November, 2014